Your guide to 2021 Phillies tickets, ballpark protocols


After a year of empty ballparks across the country in 2020, baseball fans have been allowed to pack the house in 2021 thanks to COVID-19 vaccine efforts, including Phillies fans at Citizens Bank Park. As the Phils push for the playoffs, full attendance is allowed at CBP and the atmosphere has been rockin'.

If you, like many Philly-area sports fans, are in serious need of watching this exciting Phillies team up close and in person, here's everything you need to know about how to safely watch a ball game at Citizens Bank Park this season.

How can Phillies fans buy tickets to games in 2021?

Ticketing is entirely on mobile devices this season, a modern wrinkle in place to cut down on person-to-person contact. Here's what to do in order to purchase tickets:

- Download the free MLB Ballpark app on your mobile device

- Create a free MLB account when prompted by the app, unless you already have one

- Follow the app's prompts and menus to buy tickets to the game

The Phillies website has a number of FAQs at this link for anyone looking for specific mobile ticketing answers.

And fans looking to capitalize on the Phillies' run to the postseason should check out their September Ballpark Pass offer, where fans can purchase tickets to 12 home games in September for just $60. You can find more details at this link.

Will fans need to wear masks and practice social distancing?

Anyone who wants to watch baseball and has a ticket is allowed at the game. The Phillies are not requiring COVID-19 vaccinations or tests, nor are they conducting temperature screenings before allowing fans into Citizens Bank Park, though the team is strongly asking any fans who don't feel well to stay home, as well as any fans who know or believe they may have been exposed to COVID-19. The team is also strongly encouraging fans who are unvaccinated to continue wearing masks while at the ballpark.


Can fans tailgate the game in Citizens Bank Park parking lots?

Tailgating has indeed returned to the Stadium Complex. Tailgating is permitted in parking lots A-H, M, & N. Tailgating is not permitted in the parking lots west of Darien Street and North of Pattison Ave. Tailgating lots open five hours ahead of first pitch, while non-tailgating lots open three hours ahead of first pitch.

When do gates open to fans for Phillies games?

Gates open 90 minutes before first pitch.

You're finally in your seat. How can you order food and drinks?

Yes, you can still get a hot dog and a beer at the ball game, which is exciting! For many people, that's a huge part of the experience. Things are just a little different. 

Food handling and preparation at the park is in accordance with FDA Best Practices, according to the team. A slightly limited menu is available throughout the park, and all food items are pre-packaged. All condiments are individually packaged, rather than being available at those big condiment stations along the concourses, and utensils are also be pre-packaged and disposable. All concession transactions are also cashless.

One of the park's main food-and-drink attractions, Ashburn Alley, will be completely open according to the team, from Chickie & Pete's to Tony Luke's and Bull's BBQ, as well as Pass and Stow.

What is Citizens Bank Park's bag policy in 2021?

There are no bags allowed in the park other than single-compartment bags, diaper bags, and medically-necessary bags.

Are any areas in the park off-limits to Phillies fans?

After a slow and safe start to the season, most location restrictions have been lifted and players have returned to signing autographs for fans before the game.