That’s customer service

I figured I’d have to jump through 50 hoops this morning in order to get my refund for last night’s rainout, but this email just popped into my box:

Your credit card will automatically be credited the ticket price and convenience charges, and should post to your account within 7 to 10 business days. Please note, the $3.35 per order processing fee, any ticketFast, or UPS delivery charges and in-store pick up charges are non-refundable.

Given that it’s the Yankees and Tickermaster we’re talking about here I didn’t expect that I’d have to do . . . nothing.

Of course, why they charged me “processing fees” and “service charges” despite the fact that I printed out the ticket myself and never interacted with a human being is an open question, but I’m in a good mood today and will refrain from attacking big monopolistic ripoff artists until, I dunno, next week.