CBS4 has obtained a series of emails between the long-time season ticket holder and Monfort which occurred between July 5 and July 8. The season ticket holder, who is from Denver but asked not to be identified, sent an email to the Rockies fan feedback line July 5th, writing, “The Monforts have no business owning a baseball team and their missteps in hiring ‘the good old boys’ for front office and management positions is solid evidence of their ineptitude. They have ruined pro baseball in this region while generating millions of dollars in profit.’ ”
The 57-year-old man told CBS4 he did not necessarily expect a reply from the team. But the next day, July 6 at 6:47 p.m., Monfort personally emailed the fan the following: “By the way you talk maybe Denver doesn’t deserve a franchise, maybe time for it to find a new home. Thanks.”
Monfort tells CBS4 that what he really meant was maybe that he, Dick Monfort, doesn’t deserve to own a franchise, not that fans don’t deserve it. But in light of that earlier exchange it sounds way more like he’s telling Rockies fans that they’re ungrateful. Fans who, despite some pretty poor Rockies teams of late, continue to make the Rockies a top-10 team in attendance.
Customer Service: how does it work? Don’t ask Dick Monfort.